The terms and conditions listed below govern the training contract between you and Kaplan Genesis. With due notice, Kaplan Genesis reserves the right to transfer this training contract to a third party training provider. In circumstances of such a transfer, the terms and conditions stated below shall continue to be binding on both parties to the contract.

Program

• The Program refers to any course organized by Kaplan Genesis.
• Student / Delegate refers to a candidate enrolled for any of the Programs with Kaplan Genesis.

Exclusions

• The CFA Institute/GARP/ICAEW/IMA enrolment and registration fees are not included in the Program fees. This fee is set by the CFA Institute/GARP/ICAEW/IMA and is payable directly to the relevant bodies.
• The cost of study materials may or may not be included in the Program fee. In cases where it is not included, material may be purchased from Kaplan Genesis where available.

Program Schedule

• Kaplan Genesis reserves the right to make variations to Program content, dates, venues, and timings, if such action is deemed necessary.
• Classes are subject to cancellation due to unforeseen circumstances.
• Students are responsible for regularly checking the Kaplan Genesis website (www.kaplangenesis.com) for the latest class and event schedules and venue details.
• Students are responsible for regularly checking their e-mail address for communications from Kaplan Genesis. Communications will be sent to the one email address provided by the Student.
• Students are responsible for notifying us immediately of any change in contact number and/or email address. Kaplan Genesis cannot be responsible for any classes missed if we are not provided with your current contact details in a timely manner.
• In the event that a Student misses classes, we cannot guarantee individual catch-up class.

Study Materials for CFA

• Students will get one copy of the slide handout for each study session/topic. Students who have misplaced or lost their study materials will not be given additional copies. For Students who fail to attend classes, all handouts and other classroom material will be distributed in the next class, if any, or will be couriered to their address at their own expense.
• All study tools provided are to be used by the Student and no one else.
• All purchases are non-refundable.
• The teaching method and methodologies contained in the material supplied are confidential and proprietary to Kaplan Schweser and Kaplan Genesis and are not to be transferred or divulged to any other person by resale of the material or otherwise.

Discounts

For CFA

(1) For Revision Pro

• The Student may be eligible for one of the following discounts:
  • 10% discount if registering 1 month prior to the course start date
  • 5% Discount if registering 2 weeks prior to the course start date
  • 15% Discount for current or past Kaplan Genesis students

(2) For Prep Pro, Premium Pro and Focus Pro

• The Student may be eligible for one of the following discounts:
  • 10% discount if registering 1 month prior to the course start date
  • 5% Discount if registering 2 weeks prior to the course start date
  • 15% Discount for current or past Kaplan Genesis students
  • 15% Discount when registering in a group of 2 or more
    • 5% additional discount if students register for a course within 2 days of attending a free course workshop (Level I only)
    • 5% additional discount for university students who register in the same year that they have graduated, provided they show the below documentation:
      • Letter from university stating graduation date
• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course initially registered, this is applicable for the immediate next 2 terms only
  • Students who have studied in other education institutions in the U.A.E can avail a 50% discount provided they show the below documentation:
    • Invoice and receipt for the course taken
    • Proof of results from CFA institute
    • Confirmation of registration from CFA institute for the new term

(3) For Combo discount

• The Student may be eligible for one of the following discounts:
  • 20% discount if registering 1 month prior to the course start date
  • 10% Discount if registering 2 weeks prior to the course start date

For CMA

• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course (excluding study material) initially registered, this is applicable for the immediate year only
  • Students who have studied in other education institutions in the U.A.E can avail a 50% discount provided they show the below documentation:
    • Invoice and receipt for the course taken
    • Proof of results from IMA
    • Confirmation of registration from IMA for the new term

For Executive Education

• The Student may be eligible for one of the following discounts:
  • 15% discount if registering 1 month prior to the course start date
  • 10% Discount if registering 2 weeks prior to the course start date
  • 20% Discount for IMA and CIMA members
  • 20% Discount for current and past Kaplan Genesis students
  • 15% Discount when registering in a group of 2 or more

Refund Policy

General

• If for any reason the batch does not go through, a full refund will be provided.

For CFA

(1) For Revision Pro

• The Student may cancel registration until 2 weeks prior to the course start date (not the start date of the level, batch, or city enrolled in) to avail a 100% refund.
• The Student may cancel registration until 1 week prior to the course start date (not the start date of the level, batch, or city enrolled in) to avail a 50% refund.
• There will be no refund if the Student cancels registration within 1 week prior to the course start date.
• A flat amount of AED 1,500 is not refundable upon accessing the Kaplan Genesis online portal.

(2) For Prep Pro, Premium Pro and Focus Pro

• Before (and including) the 3rd scheduled class from date of registration, the Student has the ability to withdraw from the Program and receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class.
• There will be no refunds after the 3rd scheduled class from date of registration.
• A flat amount of AED 1,500 is not refundable upon accessing the Kaplan Genesis online portal.
• A flat amount of AED 500 is not refundable for in class material given out

(3) For Combo

• Student can cancel their registration to the Revision Pro if they notify Kaplan Genesis at least 1 month before the start date of the course (not the start date of the level, batch or city enrolled in). Fees paid for Revision pro will be refunded in this instance. All initial discounts applied will be revoked.

(4) For Kaplan Schweser Study Materials

• Purchases of product packages, downloads, eBooks, electronic and online products/services, extended online access and previous year sales are final and non-refundable.
• Cancellation or Return of any component contained within a product package will require the remaining items to be charged at full retail value plus a USD 20 administrative fee.
• All associated shipment costs, including duties, customs, and/or brokerage fees, are non- refundable and are the responsibility of the customer.

For CMA

(1) For Revision Pro

• The Student may cancel registration until 2 weeks prior to the course start date (not the start date of the level, batch, or city enrolled in) to avail a 100% refund
• The Student may cancel registration until 1 week prior to the course start date (not the start date of the level, batch, or city enrolled in) to avail a 50% refund
• There will be no refund if the Student cancels registration within 1 week prior to the course start date
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal.

(2) For Prep Pro

• Before (and including) the 3rd scheduled class from date of registration, the Student has the ability to withdraw from the Program and receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class.
• There will be no refunds after the 3rd scheduled class from date of registration.
• A flat amount of AED 2300 per part is not refundable for in class material given out
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal.

(3) For Combo

• Students can cancel their registration to the Revision Pro if they notify Kaplan Genesis at least 1 month before the start date of the course (not the start date of the level, batch or city enrolled in). Fees paid for Revision pro will be refunded in this instance.
• If a candidate registers for both parts at the same time, he has to attend classes in sequential windows, no refunds or deferrals will be given

For Executive Education

• The Delegate may cancel registration until 7 days prior to the Program start date for a full Program fee refund.
• There will be a 50% refund if the Delegate cancels registration 5 days prior to the Program start date.
• There will be no refund if the Delegate cancels registration within 4 days prior to the Program start date

Class Conduct - Rules and Regulations

• Students are not allowed to record using any photographic, audio or video device any Kaplan Genesis Program or part thereof.
• Students are requested to switch off their mobile phone or keep it on silent mode once the class has commenced.
• Students are requested to assist in ensuring that Kaplan Genesis remains litter free, safe and a healthy working environment.
• The classroom and offices of Kaplan Genesis are non-smoking zones.
• Kaplan Genesis reserves the right to terminate the Program enrolment of any Student acting in a manner that impairs, interferes with, or obstructs the orderly conduct, process, or functioning of the Program. In such a case, there will be no refund of the Program fees.
• If students are using the rooms in a third party venue for self-study, they must abide by the venue’s policies or they may lose the privileges to use these facilities.

Personal Injury

• Kaplan Genesis is not responsible for any injury caused by or to the Student or any other person by the Student, nor for the loss or damage to any personal property of the Student or caused by the Student arising from participation in the Program, attendance at Kaplan Genesis’ premises or from the activities of Genesis.
• The Student agrees to participate in the Program at his or her own risk and agrees to release Kaplan Genesis, its employees, agents and contractors from any claim which the Student might otherwise be able to make.

Limitation on Damages

• Kaplan Genesis’s maximum liability relating to services under these terms and conditions shall be limited to the amount paid to Kaplan Genesis by the Student.

Kaplan Genesis Assurance

• A repeating (failed) student of Prep Pro is entitled to attend the Prep Pro or Focus Pro or Revision Pro only for the following term for free if the Student meets all of the below mentioned criteria. Similarly, a repeating (failed) student of Focus Pro is entitled to attend Focus Pro or Revision Pro for the following term for free if the Student meets the following criteria:
  • Registered for Prep Pro or Focus Pro course for the current term for the same level
  • Attends 90% of the scheduled classes
  • Attempts all online scheduled practice tests and scores an average of 60% or higher within 5 days of their last class of the course
  • Attends all the scheduled mock exams (live or online) and scores 70% or higher
  • Takes the CFA/CMA exam in the same term he/she is registered for
  • Has not availed the offer for the same level in a previous term

Termination of Registration

• Kaplan Genesis reserves the right to terminate the registration of the Student should he/she fail to comply with the aforementioned Terms and Conditions.
• The decision of the management will be final and abiding.