Terms & Conditions

The terms and conditions listed below govern the training contract between you and Kaplan Genesis. With due notice, Kaplan Genesis reserves the right to transfer this training contract to a third party training provider. In circumstances of such a transfer, the terms and conditions stated below shall continue to be binding on both parties to the contract.

Program

• The Program refers to any course organized by Kaplan Genesis.
• Student / Delegate refers to a candidate enrolled for any of the Programs with Kaplan Genesis.

Exclusions

• The CFA Institute/ICAEW/IMA/CISI enrolment and registration fees are not included in the Program fees. This fee is set by the CFA Institute/ICAEW/IMA/CISI and is payable directly to the relevant bodies.
• The cost of study materials may or may not be included in the Program fee. In cases where it is not included, material may be purchased from Kaplan Genesis where available.

Program Schedule

• Kaplan Genesis reserves the right to make variations to Program content, dates, venues, and timings, if such action is deemed necessary.
• Classes are subject to cancellation due to unforeseen circumstances.
• Students are responsible for regularly checking the Kaplan Genesis website (www.kaplangenesis.com) for the latest class and event schedules and venue details.
• Students are responsible for regularly checking their e-mail address for communications from Kaplan Genesis. Communications will be sent to the one email address provided by the student.
• Students are responsible for notifying us immediately of any change in contact number and/or email address. Kaplan Genesis cannot be responsible for any classes missed if we are not provided with your current contact details in a timely manner.
• In the event that a student misses classes, we cannot guarantee individual catch-up classes.

Study Materials

• Students will get one copy of the slide handout for each study session/topic. Students who have misplaced or lost their study materials will not be given additional copies. For Students who fail to attend classes, all handouts and other classroom material will be distributed in the next class.
• All study tools provided are to be used by the student and no one else.
• All purchases are non-refundable.
• The teaching method and methodologies contained in the material supplied are confidential and proprietary to Kaplan Genesis and are not to be transferred or divulged to any other person by resale of the material or otherwise.

Payment terms

General

• The Country of Merchant Domicile is the UAE.
• Kaplan Genesis will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• We accept payments online using Visa and MasterCard credit/debit card in AED.

For CFA

(1) For Enhanced Prep Pro and Enhanced Premium Pro

• Students can pay the full course fee upfront in order to complete their registration.
• Students may alternatively opt to pay their course fees in up to 4 equal installments.
  • Post-dated cheques will be required prior to the course start date.
  • The full amount is to be paid 2 weeks prior to the course end date.
  • The enrolment will not be complete unless the above is provided.
• For company sponsored candidates, payment will be required 1 month prior to the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date.

(2) For Prep Pro and Premium Pro only

• Students can pay the full course fee upfront in order to complete their registration.
• Students may alternatively opt to pay their course fees in up to 3 equal installments.
  • Post-dated cheques will be required prior to the course start date.
  • The full amount is to be paid 2 weeks prior to the course end date.
  • The enrolment will not be complete unless the above is provided.
• For company sponsored candidates, payment will be required 1 month prior to the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date.

(3) For Revision Pro only

• Students are required to pay the full course fee upfront in order to complete their registration.
• For company sponsored candidates, payment will be required 1 week prior to the course end date unless an official purchase order is provided in which case payment needs to be received no later than 1 week after the course end date.

For CMA & CISI

(1) For Prep Pro and Combo

• Students can pay the full course fee upfront in order to complete their registration process.
• Students may alternatively opt to pay their course fees in up to 2 equal installments.
  • Post-dated cheques will be required prior to the course start date.
  • The full amount is to be paid 2 weeks prior to the course end date.
  • The enrolment will not be complete unless the above is provided.
• For company sponsored candidates, payment will be required 1 month prior to the course end date unless an official purchase order is provided, in which case payment needs to be received no later than 1 week after the course end date.

(2) For Revision Pro only

• Students are required to pay the full course fee upfront in order to complete their registration process.

For Executive Education

• Students are required to pay the full course fee upfront in order to complete their registration process.
• For company sponsored candidates, payment will be required 1 week prior to the course end date unless an official purchase order is provided in which case payment needs to be received no later than 2 weeks after the course end date.

Discounts

For CFA

(1) For Enhanced Prep Pro and Enhanced Premium Pro

• Students may be eligible for an early registration discount applicable 1 month prior to the start of the course. Please refer to the table below:

• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course fee (excluding the price of study material), this is applicable for the immediate next 2 terms only
  • Students who have studied in other education institutions in the U.A.E can avail a 50% discount on the course fee (excluding the price of study material) provided they show the below documentation:
    • Invoice and receipt for the course taken
    • Proof of results from CFA institute

(2) For Prep Pro and Premium Pro only

• The Student may be eligible for one of the following discounts:
  • 5% discount if registering 1 month prior to the course start date
  • 10% Discount for current or past Kaplan Genesis students
  • 10% Discount when registering in a group of 2 or more
  • 10% Discount for university students who register in the same year that they have graduated, provided they show the below documentation:
    • Letter from university stating graduation date
• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course initially registered, this is applicable for the immediate next 2 terms only
  • Students who have studied in other education institutions in the U.A.E can avail a 50% discount provided they show the below documentation:
    • Invoice and receipt for the course taken
    • Proof of results from CFA institute

(3) For Revision Pro only

• The Student may be eligible for one of the following discounts:
  • 5% discount if registering 1 month prior to the course start date
  • 10% Discount for current or past Kaplan Genesis students
  • 10% Discount when registering in a group of 2 or more
  • 10% Discount for university students who register in the same year that they have graduated, provided they show the below documentation:
    • Letter from university stating graduation date
• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course initially registered, this is applicable for the immediate next 2 terms only
  • Students who have studied in other education institutions in the U.A.E can avail a 50% discount provided they show the below documentation:
    • Invoice and receipt for the course taken
    • Proof of results from CFA institute

For CMA

• The Student may be eligible for one of the following discounts:
  • 5% discount if registering 1 month prior to the course (prep pro + revision pro only) start date

• Students who are repeating the same level may be eligible for the following discount:
  • 50% discount on the course (excluding study material) initially registered, this is applicable for the immediate year only

For Executive Education

• Students may be eligible for one of the following discounts:
  • 15% discount if registering 1 month prior to the course start date
  • 10% Discount if registering 2 weeks prior to the course start date
  • 20% Discount for IMA and CIMA members
  • 20% Discount for current and past Kaplan Genesis students
  • 15% Discount when registering in a group of 2 or more

Refund / Deferral Policy

General

• Refunds will be done only through the Original Mode of Payment
• If for any reason the batch does not go through, a full refund or deferral will be provided
• If a student has deferred once they will not be able to defer or withdraw from the same course in future

For CFA

(1) For Enhanced Prep Pro and Enhanced Premium Pro

Prep Pro and Premium Pro

• Before (and including) the 3rd scheduled class from date of registration, the student has the ability to withdraw or defer from the Program. If a student opts to withdraw they will receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class
• There will be no refunds or deferrals after the 3rd scheduled class from date of registration
• A flat amount of AED 500 is not refundable for in class material given out

Revision Pro

• Students can cancel or defer their registration to the Revision Pro if they notify Kaplan Genesis before the start date of the course. Fees paid for Revision pro will be refunded in this instance. All initial discounts applied will be revoked.

(2) For Prep Pro and Premium Pro only

• Before (and including) the 3rd scheduled class from date of registration, the student has the ability to withdraw or defer from the Program. If a student opts to withdraw they will receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class
• There will be no refunds or deferrals after the 3rd scheduled class from date of registration
• A flat amount of AED 500 is not refundable for in class material given out

(3) For Revision Pro only

• Students may withdraw or defer until 1 week prior to the course start date to avail a 100% refund
• There will be no refund or deferral if the Student cancels registration during or after the course start date

(4) For Kaplan Schweser Study Materials

• Purchases of product packages, downloads, eBooks, electronic and online products/services, extended online access and previous year sales are final and non-refundable
• All associated shipment costs, including duties, customs, and/or brokerage fees, are non- refundable and are the responsibility of the customer

For CMA

(1) For Prep Pro only

• Before (and including) the 3rd scheduled class from date of registration, the Student has the ability to withdraw or defer from the Program and receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class.
• There will be no refunds or deferrals after the 3rd scheduled class from date of registration.
• A flat amount of AED 2300 per part is not refundable for WILEY and in class material given out
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal

(2) For Revision Pro only

• Students may cancel registration or defer until 1 week prior to the course start date (not the start date of the level, batch, or city enrolled in) to avail a 100% refund
• There will be no refund or deferral if the Student cancels registration within 1 week prior to the course start date
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal

(3) For Combo

• If a candidate registers for both parts at the same time, he has to attend classes within one year and notify Kaplan Genesis 2 weeks prior to the course start date for refunds or deferrals

Prep Pro

• Before (and including) the 3rd scheduled class from date of registration, the Student has the ability to withdraw or defer from the Program and receive a Program fee refund after deducting the cost of classes (if held already) calculated at AED 500 per class.
• There will be no refunds or deferrals after the 3rd scheduled class from date of registration.
• A flat amount of AED 2300 per part is not refundable for WILEY and in class material given out
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal

Revision Pro

• Students may cancel registration or defer until 1 week prior to the course start date to avail a 100% refund
• There will be no refund or deferral if the Student cancels registration within 1 week prior to the course start date
• A flat amount of AED 500 is not refundable upon accessing the Kaplan Genesis online portal

For Executive Education

• The Delegate may cancel registration until 1 week prior to the Program start date for a full Program fee refund
• There will be no refund if the Delegate cancels registration within 1 week prior to the Program start date

Kaplan Genesis Assurance

• A repeating (failed) student of Prep Pro is entitled to attend the Prep Pro or Revision Pro only for the following term for free if the Student meets all of the below mentioned criteria:
  • Attends 90% of the scheduled classes
  • Attempts all scheduled in-class practice tests and scores an average of 60% or higher
  • Attend the scheduled mock exam (live) and scores 70% or higher
  • Has not availed the offer for the same level in a previous term

Class Conduct - Rules and Regulations

• Students are not allowed to record using any photographic, audio or video device any Kaplan Genesis Program or part thereof.
• Students are requested to switch off their mobile phone or keep it on silent mode once the class has commenced.
• Students are requested to assist in ensuring that Kaplan Genesis remains litter free, safe and a healthy working environment.
• The classroom and offices of Kaplan Genesis are non-smoking zones.
• Kaplan Genesis reserves the right to terminate the Program enrolment of any Student acting in a manner that impairs, interferes with, or obstructs the orderly conduct, process, or functioning of the Program. In such a case, there will be no refund of the Program fees.
• If students are using the rooms in a third party venue for self-study, they must abide by the venue’s policies or they may lose the privileges to use these facilities.

Termination of Registration

• Kaplan Genesis reserves the right to terminate the registration of the Student should he/she fail to comply with the aforementioned Terms and Conditions.
• The decision of the management will be final and abiding.

Personal Injury

• Kaplan Genesis is not responsible for any injury caused by or to the Student or any other person by the Student, nor for the loss or damage to any personal property of the Student or caused by the Student arising from participation in the Program, attendance at Kaplan Genesis’ premises or from the activities of Genesis.
• The Student agrees to participate in the Program at his or her own risk and agrees to release Kaplan Genesis, its employees, agents and contractors from any claim which the Student might otherwise be able to make.

Limitation on Damages

• Kaplan Genesis’s maximum liability relating to services under these terms and conditions shall be limited to the amount paid to Kaplan Genesis by the Student.

Terms & Conditions

• The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Privacy Policy

• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Governing Law and Jurisdiction

• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE